Shipping policy

SHIPPING METHODS & DELIVERY TIME

Order processing time is typically 1-3 business days with most orders shipping in 24 hours. Saturdays, Sundays and holidays are not business days. Shipping times may be slightly longer during peak holiday times. In addition to our processing times, typical shipping times are shown below. All orders will be considered completed upon tracking information indicating delivery to the final retail customer.

After your order has been processed, please allow 8-18 BUSINESS days for shipping (varies by location). We will send you a confirmation email with your tracking number once your package has been sent! 
*Please note that these are estimated delivery times only, therefore EGSupplies does not guarantee delivery dates. Don't worry, we will always do our best to deliver on or before your delivery dates.
Please keep in mind the days referenced are business days. Our tracking system will update you with the location of the package until the delivery day, please keep an eye on your emails from us. 
Please ensure all delivery information is correct. If there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order.
Delays may also occur as a result of, not limited to, post office error, postal backlogs, customs clearance and weather conditions.
Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time. 
Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.
There will be no reshipping arrangements made in cases, not limited or restricted to the reasons defined: parcels that are delivered to a wrong address, returned due to a wrong address, returned due to an incomplete addresses or returned due to unavailability.
CUSTOMS & REGULATIONS
You are responsible for checking your local postal regulations for restricted items, as we cannot be held liable for any items that are not accepted into the specific country.